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Artificially intelligent chatbots in digital mental health interventions: a review

This article summarizes the current landscape of DMHIs, with a focus on AI-based chatbots. Happify Health’s AI chatbot, Anna, serves as a case study for discussion of potential challenges and how these might be addressed, and demonstrates the promise of chatbots as effective, usable, and adoptable within DMHIs.

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The Red Cross Red Crescent (RCRC) Movement MHPSS Hub (MHPSS Hub) is dedicated to advancing mental health and psychosocial support (MHPSS) throughout the RCRC Movement. Hosted by the Danish Red Cross, the Hub collaborates with National Societies, the International Committee of the Red Cross (ICRC), the International Federation of Red Cross and Red Crescent Societies (IFRC), as well as international humanitarian organizations and academic institutions. By uniting expertise from across the Movement and beyond, we help build stronger, more resilient communities better equipped to cope with crises and recover from adversity.