This step-by-step guide provides practical advice for Mental Health and Psychosocial Support (MHPSS) practitioners in the Red Cross and Red Crescent (RCRC) Movement to develop human-centered digital solutions. It outlines a modular process covering assessment, prototyping, implementation, and evaluation phases, emphasizing community-led, iterative design and cost-effective solutions.
This planning chapter:
- helps you build a team with the required skills
- helps you synthesize your learnings and insights from the assessment to formulate a clear hypothesis of the change you are seeking and develop a plan to monitor the outputs and outcomes
- helps you – based on the change and output envisaged – use your creativity to prototype possible solutions and to test, validate and iterate them with team members, stakeholders, and – most importantly – your target group until you arrive at a validated service
